Provides technical support to customers using Payroc's payment terminal systems, troubleshooting issues and ensuring smooth operations.

Provides customer service support to US-based clinics in English and Spanish as a bilingual representative.

Provides customer service support to clients in Mandarin Chinese via multiple communication channels.

Provides customer support and gathers feedback to help shape product decisions at a CRM company.

Provides bilingual customer support in Dutch and English for a music streaming platform, handling customer inquiries and issues.

Handles member inquiries across phone, email, chat, and web to assess needs and connect them with appropriate care resources and benefits.

Provides customer support to patients, handling inquiries and issues for a healthcare-focused company.

Serves as first point of contact for healthcare customers, responding to inquiries, resolving issues, and supporting customer acquisition for health insurance plans.

Answers inbound calls, converts callers to leads and towing job orders.

Handles customer support inquiries and issues for a health data exchange platform's CPC processor product.

Provides first-line client support via chat, email, and phone while resolving trading platform issues, guiding onboarding, and gathering feedback to improve service quality.

Provides customer support to SchooLinks users, handling inquiries and resolving issues related to college and career readiness platform.

Handles inbound and outbound calls for in-home health assessment scheduling, processing patient appointments and inquiries.

Handles inbound customer calls and inquiries for B2C clients, resolving issues and providing support.

Manages incoming support tickets and incident requests by triaging, prioritizing, and routing them to appropriate team members to ensure efficient service delivery.

Provides first-level IT technical support to end-users, resolving hardware/software issues, managing tickets, and promoting IT best practices.

Provides customer support to users and partners via email, chat, phone, and social media while serving as a brand ambassador for the food waste reduction mission.

Provides 24/7 bilingual customer and technical support to merchants via inbound calls, resolving issues and identifying process improvements.

Answer bilingual customer service calls from florists, process orders, handle billing inquiries, and resolve product-related questions.

Manages IT service desk queue, resolves hardware/software issues, provides technical support to internal users, and maintains IT documentation and access controls.